General status and COVID-19 quarantine
17 days ago
– Thu, Mar 19, 2020 at 02:59:58 PM
Hi dear friends,
The situation regarding the COVID-19 epidemic is increasingly serious, the health authorities have warned the population and companies of the measures to be taken during the next 15 days in Spain.
Mobility has been restricted except for basic needs such as going to the supermarket, all non-essential businesses have been closed without an exact reopening date.
We cannot go out to the street except to go buy food at the supermarket.
Some of our suppliers are partially working, with restrictions on material purchase orders. Others, on the other hand, have closed and are not managing orders.
This is also affecting shipping within and outside of Spain.
Fortunately, our warehouse and workshop are operational from this morning and we can resume the activity where we left it about 30 days ago, before relocation.
Regarding shipments, courier agencies continue to operate, although with restrictions.
The postal service in Spain, however, is operating in a very restricted way, according to what we have been informed, they are prioritizing the sending of letters and registered fax, but not that of packages.
The situation regarding the collection of packages is somewhat uncertain, since when we request the collection we don't know if the carrier will take all the packages or only some.
This situation is not pleasant for anyone and requires an effort on the part of everyone, above all one must understand the importance of this and have patience. We are not sure how it will affect us in the following days, because the situation is changing with each passing day, the restrictions of mobility and access to services or basic products is a situation that affects us all.
During the following days we will continue to pack the rewards and we will have your packages stored in our warehouse until the transport company can come and collect them.
We will inform you by means of an update on the status of the collections of packages and shipments.
Luckily, we and our families are doing well and we hope that you and your loved ones are well too.
We will continue working in our warehouse and workshop in order to continue moving forward with the projects.
Stay safe out there, dear friend!
We will keep you informed!
Hammerlot Games Team